Contact us
Last updated: 24 May 2026
A real person reads every email. We don't run a chatbot, a ticket queue or an offshore call centre — just a small UK team trying to be useful.
General questions
Email hello@dbsdue.co.uk for anything about the product, your account, billing, or onboarding. We reply within one UK working day, usually much faster.
Support for paying customers
On Standard and Pro plans, write to support@dbsdue.co.uk and you'll get a same-day response Monday to Friday, 9am–5pm UK time.
Privacy and data requests
For data access, deletion or any UK GDPR question, email privacy@dbsdue.co.uk. Our Data Protection lead responds within 30 days, almost always sooner.
Security disclosures
Found a vulnerability? Please report it responsibly to security@dbsdue.co.uk. We'll acknowledge within 48 hours and credit you in our changelog if you'd like.
Post
DbsDue Ltd
1 Temple Quay
Bristol BS1 6DZ
United Kingdom
Press
For media enquiries, email press@dbsdue.co.uk. Logos, screenshots and team bios available on request.