Terms of Service

DbsDue is a tool that helps small UK businesses track DBS certificate renewal dates. It does not perform DBS checks, and it does not issue, verify or store the underlying certificates. You remain responsible for obtaining checks through official channels and for any hiring decisions you make.

You must be 18 or over and authorised to act on behalf of your business. Keep your login details secure — you are responsible for activity on your account. Let us know straight away if you suspect unauthorised access.

The Free plan is genuinely free for up to 3 staff. Paid plans are billed monthly in advance in GBP and renew automatically until you cancel. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. We do not offer refunds for partial months.

Don't use DbsDue to break the law, infringe other people's rights, or store data about anyone other than your own staff and contractors. Don't attempt to reverse-engineer the service or interfere with how it runs.

We aim for 99.9% monthly uptime but the service is provided "as is" without guarantees. We may make changes, schedule maintenance, or suspend access where we reasonably need to.

To the fullest extent permitted by law, our total liability to you for any claim arising from your use of DbsDue is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, including missed renewals where you did not act on the reminders we sent.

You can stop using DbsDue at any time. We can suspend or close an account that breaches these terms, with notice where reasonable. On termination, you can export your data for 30 days before it is deleted.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any disputes.